FAQs

Find answers to frequently asked questions about our ethically sourced leather, personalised monogramming and specialty printing processes.

Leather FAQ's

Spillard and Dean is an authorised seller of Oran Leather.

Please be aware that leather is a natural product and is monogrammed by hand therefore some small variations, slight imperfections such as creases and colour shades are normal and will not be considered manufacturing faults.

Spillard and Dean prides itself on its innovative foil methods. Our staff are trade qualified printers and therefore come with extensive experience with foil, printing presses and different materials.

We are committed to not just using an acceptable foil for your jobs but to using the best foil, and therefore use a superior high gloss foil, ensuring that your product has a luxurious finish.

No, unfortunately due to the nature of personalised or monogrammed items, Spillard and Dean is unable to offer refunds or exchanges on monogrammed or customised products. For items that are not monogram or personalised. Spillard and Dean will only do a change of mind refund for product that’s are unopened and in their original packaging. We will not refund postage costs and the item must be returned before a refund will be processed.

However, If your item is deemed to be faulty or damaged, Spillard and Dean will replace your item free of charge. This excludes damages that occur as a result of normal wear and tear.

Spillard and Dean is happy to assist you with custom jobs, if you need more letters or are interested in having a corporate logo put on to your leather goods, please contact us to discuss the job further.

You can find out how to take care of your leather goods with ease from our Leather Care Guide.

Printing FAQ's

Foil stamping (foiling, hot foil stamping, hot stamping foil printing, dry stamping, foil imprinting, leaf stamping or foil stamp design) is the art of hot foil stamping. This technique is achieved by using heat and pressure. A foil stamping die is mounted to the foil stamping machine and heated. The die holds the image that is to be foil stamped as a raised image. The combination of pressure and heat enables the foils pigment or metallic film to be released and results in your foil stamped image. If it is used in conjunction with embossing it can also be called foil embossing.

Our foil is available in a range of colours and textures, not just classic gold and silver. Variations of foil come in matte, pearlescent, diffraction, and glossy finishes. A clear foil is also available which gives a finish similar to UV varnish but at a more competitive price.

Foil provides a uniquely vibrant image with depth. Foiling can also be applied to a much larger range of materials in comparison to ink. It can also be used as a security feature on tickets, vouchers and certificates.

Used on stationery and promotional items, Foil Blocking adds a certain quality which can be of great benefit to companies in today’s competitive market. It also allows the graphic artist greater scope to enhance designs by adding bright or subtle finishes using foil or a combination of foil and embossing.

Embossing involves the lifting of a design, decoration, lettering or pattern on to a surface such as paper or card.

Debossing creates an indented look which can be used on thicker materials and book covers.

Embossing and debossing make a fantastic first impression in the business world. The texture of the card stands out as professional and elegant. Embossing creates a raised image on paper or board and gives a stunning effect. When foiled and then embossed images throw the light in different directions creating an effect which really stands out. Comparatively, Debossing is effective for its reversal of the embossing technique, the impression provides a unique texture that is highly effective as a letterpress process.

Letterpress printing is the oldest form of printing, it has largely been replaced by more economical and faster methods of printing. However, letterpress printing offers a uniquely tactile finish and a quality that cannot be achieved with modern techniques. It has been popular recently because makes a truly spectacular finish to stationery, such as wedding invitations.

In Letterpress printing, images are inked onto paper by raised printing plates. This results in a more intense colour. Spillard and Dean utilises steel backed photopolymer plates to create our letterpress printing plates. The plates are exposed to a computer generated negative and washed out in water. This process allows flexibility with design and fonts, allowing us to make plates from most computer generated art work.

We offer skip numbering (2-8 to view) as well as off – line perforating, scoring & top slitting. As we have an extensive amount of numbering equipment we can offer very competitive pricing on items such as Raffle Tickets, Baggage Tags, Receipt books and all types of docket books & pads.

Die cutting is the process of cutting shapes or forms out of paper.

We use Die – knives to cut the shape which are locked up in a die cutting machine.

This enables us to create:

• Business card with round corners
• Presentations folders
• Swing tags
• Packaging / boxes / cut outs

Technical Support FAQ's

• For Foil Print, embossing artwork should be vector file and supplied as pdf black and white and supplied at 100% scale. We will assume your artwork is correct and at 100%.
• Allow at least 20mm from the grip and lay edges to the foil area.
• Please lay up on SRA3 Grip at top and lay right hand side (off-lay).
• Elements that are very close together may fill in when being foiled.
• Do not reverse out the area to be foiled as foil will cover inked areas this stops registration problems.
• Please ensure that the print has enough drying time as foil will not adhere to wet ink.
• Use aqueous sealant rather than oil based.
• Envelopes made up can be foiled but not across thickness changes as this will create an uneven impression.
• Deep embossing may not be compatible with laser printers, so check intended equipment to be sure.
• Embossing very thin lines will not raise very high (half as high as the thinnest line).

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